Returns and Refund Policy
Abonmarche Wholesale Distributors accepts returns for products that are damaged, defective, or supplied incorrectly. We do not accept returns or exchanges for change of mind.
Reporting a problem
Please contact us within 14 days of receiving your order. Include your order number, a description of the issue, and clear photographs showing the product and any damage or defect. Contact: service@abonmarche.com.au.
Return authorisation
Please wait for our approval and return instructions before sending any product back. Unauthorised returns may not be accepted.
Return shipping and resolution
If we confirm that an item is defective, damaged on arrival, or supplied incorrectly, Abonmarche will cover the reasonable return shipping cost. After inspection, confirmed defective, damaged, or incorrectly supplied items may be exchanged for the same product when stock is available. If replacement stock is unavailable, we will provide a refund or other remedy required by law. We do not accept exchanges for change of mind. Refunds are normally issued to the original payment method.
Australian Consumer Law
Nothing in this policy excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law or other applicable law.
Last updated: 4 October 2026